35 ph Privacy Policy – How We Collect, Use, and Protect Your Personal Data

1. Information WeCollect

When you register an account on 35 ph, we collect the personal details you provide directly, including your full name, date of birth, email address, and contact number. We also collect information about how you use the platform, such as the pages you visit, the games you play, and the time and frequency of your sessions. Payment-related information — including transaction amounts, payment method types, and transaction timestamps — is recorded to process your deposits and withdrawals accurately. Device and technical data such as your IP address, browser type, operating system, and mobile device identifiers may be collected automatically when you access the platform. We collect only the information that is necessary to operate the platform safely, verify your identity, and comply with applicable Philippine regulations. No unnecessary or excessive data is gathered beyond what is required for these legitimate purposes.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your 35 ph account, verify your identity in line with Philippine regulatory requirements, and process your financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies or platform features. Session and usage data helps us improve the platform experience, identify technical issues, and ensure that the content we offer is relevant to Filipino users. We may use aggregated, anonymised data for internal analytics and platform development — this data cannot be used to identify any individual user. Your information will never be sold to third-party advertisers or marketing companies. We only share your data with trusted service providers who assist us in operating the platform, and only to the extent necessary for them to perform their specific function.

3. Sharing and Disclosure of Data

35 ph does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with carefully selected service providers — such as payment processors and identity verification partners — who are contractually obligated to handle your information securely and only for the purpose for which it was shared. In certain circumstances, we may be required by Philippine law or a lawful order from a government authority to disclose specific information; in such cases, we will comply with our legal obligations while taking reasonable steps to protect your interests. If 35 ph undergoes a business restructuring or ownership change, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with any entity located outside of jurisdictions that provide an adequate level of data protection. Any third party that receives your data is bound by strict confidentiality and data security obligations.

4. Data Security and Retention

We use industry-standard security measures — including encryption, secure server infrastructure, and access controls — to protect your personal data from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to keep your login credentials confidential at all times. Personal data is retained for as long as your account remains active and for a reasonable period thereafter, as required by Philippine regulatory and legal obligations. When data is no longer needed and retention is no longer required by law, it is securely deleted or anonymised. If you believe your account security has been compromised, please contact our support team immediately using the details in the footer of this page. We regularly review our security practices to ensure they remain effective and up to date with current standards.

5. Your Rights Over Your Personal Data

As a user of the 35 ph platform based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no longer a legitimate reason for us to retain it. You may also request that we restrict the processing of your data in certain circumstances, or object to specific uses of your information. To exercise any of these rights, please contact our support team using the plain-text contact details provided in the footer of every page on this site. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine law. Please note that some requests may be subject to identity verification before we can action them, to ensure that your data is not disclosed to an unauthorised party.

6. Cookies and Tracking Technologies

The 35 ph platform uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the 35 ph platform after being informed of our cookie practices, you consent to the use of essential cookies as described in this policy. If you have questions about how cookies are used on this platform, please reach out to the support team for clarification.